Documentation Specialist - Hospitality & Tourism Industry

Join a dynamic team in Bali’s thriving hospitality and tourism sector as a Documentation Specialist. This role is perfect for detail-oriented professionals who excel in organizing, maintaining, and optimizing critical documents to support seamless operations in a fast-paced environment. At Private Advertiser, you’ll be part of a team dedicated to delivering exceptional guest experiences, and your work will ensure that all documentation processes are efficient, accurate, and compliant.

Based in the vibrant city of Kuta, you’ll have the opportunity to contribute to the growth and success of our operations. This is a rewarding role for those who are passionate about detail, process improvement, and making a tangible impact on the business.

In this role, you’ll be responsible for managing and updating a wide range of documents, including guest records, operational manuals, and compliance documentation. You’ll work closely with cross-functional teams to ensure that all documentation is up-to-date, accessible, and supports our business objectives. With a competitive salary of Rp 5,000,000 - Rp 8,000,000 per bulan, this is a fantastic opportunity to join a growing company and make a difference in the hospitality industry.

📋 Tanggung Jawab Pekerjaan

• Manage and maintain guest records, including check-in/check-out procedures, special requests, and guest feedback.
• Update and organize operational manuals, policies, and procedures to ensure compliance and efficiency.
• Collaborate with cross-functional teams to gather, review, and approve documentation.
• Implement and maintain document management systems, such as SharePoint or Google Workspace.
• Ensure all documentation is accurate, up-to-date, and accessible to relevant stakeholders.
• Support the development and implementation of process improvements to enhance documentation workflows.
• Conduct regular audits to identify areas for improvement and ensure compliance with industry standards.
• Provide training and support to staff on documentation best practices and tools.

🎓 Kualifikasi & Syarat

• Bachelor’s degree in Business Administration, Hospitality Management, or a related field.
• Minimum of 3 years of experience in documentation management, preferably in the hospitality or tourism industry.
• Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint.
• Experience with document management systems such as SharePoint, Google Workspace, or similar tools.
• Strong attention to detail and excellent organizational skills.
• Excellent communication and interpersonal skills.
• Ability to work well in a team and manage multiple tasks simultaneously.
• Knowledge of industry regulations and compliance requirements in the hospitality and tourism sector.

🛠️ Keahlian

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